User Name (*) Hardware Configurations   User Company Name (if applicable) Motherboard Type / Model Email Contact (*) CPU Type / Speed (*) Mandatory Fields (must be filled before sending the Technical Support Form) RAM Installed Display Device (CRT / LCD / TV) Model Number (if available) Other Add-On Cards (if applicable) Serial Number (if available) Hard Disk Drive (Type / Interface / Speed / Capacity) Chipset Type (if available) DVD/CD-ROM Drive (Type / Interface / Speed) Interface Bus Type (PCI / AGP / PCI-E) Power Supply Unit (Type and Wattage)     Other Relavent Hardware     Software Configurations       Operating System (Windows Version)     Operating System (Non-Windows OS Version)     Display Card Driver CD Version (if available) Affected Program / Application / Game (if applicable) Symptom Descriptions